Imagine a world where physicians can thrive and do the work they were called to do.

About – Professional Bio

Diane W. Shannon, MD, MPH, is a former primary care physician with more than 20 years of experience as a professional health care writer and author. Diane was drawn to medicine because of her mother, a certified nurse midwife. After seeing firsthand the healing power of the patient-clinician relationship, she chose to pursue medical training.

However, the clinical environment in which she trained and eventually practiced as a primary care physician was rife with chaos and antithetical to building healing relationships with patients. Eventually, she chose to leave clinical medicine for a writing career, understanding only years later that the underlying cause was professional burnout. She transitioned to a position as medical director of a health care communications and training company in Boston. Three years later, she launched her freelance writing business, Shannon Healthcare Communications.
As an award-winning health care writer she has crafted expert reports, focused white papers, and case studies for national foundations, policymakers, and professional advocacy groups that are working to improve the health care system. Her areas of expertise include health care policy, patient safety, communications, performance improvement, and change management.

She is co-author of Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine, published in 2016, and has spoken in various forums across the country on the topic of physician burnout, including grand round presentations, interactive workshops, one-day professorships for academic institutions, panel discussions, and podcast interviews. She has served on a national taskforce on clinician wellness. She writes regularly for Inspired: Cool Ideas that Just Might Fix Health Care, her blog on innovative improvement projects. Today, as a certified professional coach, Diane works with physicians and other clinicians to rediscover their WHY, improve work-life integration, and accomplish their personal and professional goals. She also works with organizations to identify and mitigate the workplace problems that drive physician burnout.

Diane earned her BA in biology from Williams College, her medical degree from Thomas Jefferson University, and her master’s in public health from Harvard University. She completed training in an internal medicine residency program at St. Elizabeth’s Medical Center and practiced primary care in Boston. Diane completed her Competency Development Program for Coach Certification at the Gestalt International Study Center. She earned her ICF credential as an Associate Certified Coach, and is a member of the International Coach Federation.
When she’s not coaching or writing, Diane enjoys reading international spy novels, traveling with her architect husband, and having engaging, illuminating conversations with her three children. She resides in Boston.

I’d love to chat to see if I can help you. Contact me to set up a conversation.

The head of our patient experience program handed out some material a few weeks ago to our hospital executive committee. Included was Diane Shannon’s piece on burnout and her decision to leave medicine, sponsored by the Beryl Institute and so wonderfully written. The materials also included some paragraphs from an interview she conducted with me many years ago. I can’t thank Diane enough for all she does for the field of physician burnout prevention. She is inspirational, and is helping so many people.

Mark Linzer, MD, MACP, Vice-Chair, Department of Medicine, Hennepin Healthcare, Minneapolis, MN, Director, Office of Professional Worklife and Institute for Professional Worklife, Hennepin Healthcare, Co-creator, Mini-Z burnout survey

Diane W. Shannon, MD, MPH, ACC

Website Designed by Gem Seven Studio

Photography by Julia Snider and Kira M. Shannon

wiseher

Copyright © 2020 Diane W. Shannon. All rights reserved.